ABOUT INFOSYS.COM
(KASUS UJIAN MANAJEMEN INTERNASIONAL)
What We Do
Infosys Limited (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the "next generation" of IT and consulting with revenues of US$ 6.825 billion (LTM Q3-FY12).
Infosys defines, designs and delivers technology-enabled business solutions for Global 2000 companies. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.
Our offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.
Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.
Infosys has a global footprint with 64 offices and 68 development centers in US, India, China, Australia, Japan, Middle East, UK, Germany, France, Switzerland, Netherlands, Poland, Canada and many other countries. Infosys and its subsidiaries have 145,088 employees as on December 31, 2011.
Infosys takes pride in building strategic long-term client relationships. 97.4% of our revenues come from existing customers (Q3 FY 12).
Who We Are
Vision
"We will be a globally respected corporation."
Mission
"To achieve our objectives in an environment of fairness, honesty, and courtesy towards our clients, employees, vendors and society at large."
Values
We believe that the softest pillow is a clear conscience. The values that drive us underscore our commitment to:
- Client Value: To surpass client expectations consistently
- Leadership by Example: To set standards in our business and transactions and be an exemplar for the industry and ourselves
- Integrity and Transparency: To be ethical, sincere and open in all our transactions
- Fairness: To be objective and transaction-oriented, and thereby earn trust and respect
- Excellence: To strive relentlessly, constantly improve ourselves, our teams, our services and products to become the best
A Magnet for the Best Global Talent
Fortune magazine identified Infosys among the top companies that "inspire, nurture and empower a new generation of global leaders." We are committed to remain among the industry's leading employers.
Quality Focus
'In God we trust, everyone else must come with data' is an oft-heard phrase at Infosys. We constantly benchmark our services and processes against globally recognized quality standards. Our certifications include SEI-CMMI Level 5, CMM Level 5, PCMM Level 5, TL 9000 and ISO 9001-2000. In February 2007, Infosys BPO was certified for eSCM level 4.0, the eSourcing Capability Model for Service Providers developed by a consortium led by Carnegie Mellon University's Information Technology Services Qualification Centre.
Quality
Quality is ensured across all our processes, interfaces and outputs — in management, core and support processes. It helps us deliver long-term excellence, and ultimately, predictability of returns, through the Global Delivery Model (GDM), to all stakeholders.
We improve "Execution Excellence" through continuous productivity improvement. We have continuously benchmarked our processes against world-class standards and models such as ISO 9001-TickIT, SEI-CMM / CMMI, ISO 20000, ISO 27000, AS 9100, TL 9000 and ISO 14001.
Regular and rigorous assessments are conducted by reputed external assessors. Our process performance has emerged as better than that of our peers. Infosys has embarked on several strategic improvement initiatives:
- Baldrige-based assessment of units for business excellence
- Organization-wide reuse and tools initiatives for productivity improvement
- Patent application filed for PROSO, our project scheduling model
- Program management framework to enable execution of large deals
- Proactive risk assessment model and approach to mitigate execution risks
- eSCM Level 4 certification of Infosys BPO by the IT Services Qualification Center (ITSqc) at Carnegie Mellon University
- Internal quality certification to equip our team members with required skill sets quickly
Innovation, Speed and Excellence in Execution
We were one of the first companies to develop and deploy a global delivery model and attain SEI-CMMI Level 5 certification our offshore and onsite operations. We manage growth by investing in infrastructure and by rapidly recruiting, training and deploying new professionals. We have 68 global development centers, the majority of which are located in India. We also have development centers in Australia, Canada, China, Japan, Mauritius, and at multiple locations in the United States and Europe.
Industry Leadership
Our history is marked by a series of firsts. We were the first Indian company to list on a US stock exchange and the first Indian company to do a POWL in Japan. In December 2006, we became the first Indian company to be added to the NASDAQ-100 index and became the only Indian company to be part of any of the major global indices. We were recently listed on The Global Dow. Infosys was also ranked No. 14 among the most respected companies in the world by Reputation Institute's Global Pulse 2008. We were also listed on Forbes' Asian Fabulous 50 for the fourth consecutive year. Infosys is also a five-time Global MAKE Winner and one of only two Indian companies amongst global leaders to have won the award in 2008.
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Fact File
Infosys Limited (NASDAQ: INFY) delivers IT-enabled business solutions to enable Global 2000 companies to build their enterprises of tomorrow. Our solutions focus on providing strategic differentiation and operational superiority to clients. We leverage our domain and business expertise along with a complete range of services.
With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered.
Infosys has a global footprint with sales offices in 29 countries and development centers in India, US, China, Australia, UK, Canada, Japan and many other countries. Infosys has over 145,088 employees of 85 nationalities.
Key Facts
Senior Executives
| Chairman Emeritus | Narayana N.R. Murthy |
| Chairman of the Board | K.V. Kamath |
| Executive Co- Chairman | S. Gopalakrishnan |
| Chief Executive Officer and Managing Director : | S.D. Shibulal |
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Financial Summary (Q3 FY 12)
IFRS-USD
| Revenues: | US$ 1,806million |
| Net Income after taxes: | US$ 458 million |
| Earnings per ADS: | US$ 0.80 (basic) |
| Total assets: | US$ 6,836 million |
| Cash and cash equivalents: | US$ 3,719 million |
IFRS-INR (consolidated) (Q3 FY 12)
| Total Income: | Rs. 9,298 crore |
| Net profit after taxes: | Rs. 2,372 crore |
| Earnings per share (Rs. 5): | Rs. 41.51 (basic) |
| Total assets: | Rs. 36,310 crore |
| Cash and cash equivalents: | Rs. 19,752 crore |
History of INFOSYS
http://www.infosys.com/about/who-we-are/pages/history.aspx
Established in 1981, Infosys is a NASDAQ listed global consulting and IT services company with more than 145,000 employees. From a capital of US$ 250, we have grown to become a US$ 6.825 billion (LTM Q3- FY12 revenues) company with a market capitalization of approximately US$ 30 billion.
In our journey of over 29 years, we have catalyzed some of the major changes that have led to India's emergence as the global destination for software services talent. We pioneered the Global Delivery Model and became the first IT company from India to be listed on NASDAQ. Our employee stock options program created some of India's first salaried millionaires.
Read more about the defining moments in Infosys' history.
Milestones
2009
- Infosys selected as a member of The Global Dow
- Employee strength grows to over 100,000
2008
- Infosys crosses revenues of US$ $ 4.18 billion
- Annual net profits cross US$ 1 billion
2007
- Infosys crosses revenues of US$ 3 billion. Employees grow to over 70,000+
- Kris Gopalakrishnan, COO, takes over as CEO. Nandan M. Nilekani is appointed Co-Chairman of the Board of Directors
- Opens new subsidiary in Latin America
- Reports Q2 revenue of over US$ 1billion
2006
- Infosys celebrates 25 years. Revenues cross US$ 2 billion. Employees grow to 50,000+
- N. R. Narayana Murthy retires from the services of the company on turning 60. The Board of Directors appoints him as an Additional Director. He continues as Chairman and Chief Mentor of Infosys
2005
- Records the largest international equity offering of US$ 1 billion from India
- Selected to the Global MAKE Hall of Fame
2004
- Revenues reach US$ 1 billion
- Infosys Consulting Inc. is launched
2003
- Establishes subsidiaries in China and Australia
- Expands operations in Pune and China, and sets up a development center in Thiruvananthapuram
2002
- Touches revenues of US$ 500 million
- Nandan M. Nilekani takes over as CEO from N.R. Narayana Murthy, who is appointed Chairman and Chief Mentor
- Opens offices in the Netherlands, Singapore and Switzerland
- Sponsors secondary ADS offering
- Infosys and the Wharton School of the University of Pennsylvania set up The Wharton Infosys Business Transformation Awards (WIBTA)
- Launches Progeon, offering business process outsourcing services
2001
- Touches revenues of US$ 400 million. Opens offices in UAE and Argentina, and a development center in Japan
- N. R. Narayana Murthy is rated among Time Magazine/CNN's 25 most influential businessmen in the world
- Infosys is rated as the Best Employer by Business World/Hewitt
2000
- Touches revenues of US$ 200 million
- Opens offices in France and Hong Kong, a global development center in Canada and UK, and three development centers in the US
- Re-launches Banks 2000, the universal banking solution from Infosys, as Finacle™
1999
- Touches revenues of US$ 100 million. Listed on NASDAQ
- Infosys becomes the 21st company in the world to achieve a CMM Level 5 certification
- Opens offices in Germany, Sweden, Belgium, Australia, and two development centers in the US
- Infosys Business Consulting Services is launched
1998
- Starts Enterprise Solutions (packaged applications) practice
1997
- Opens an office in Toronto, Canada
- Infosys is assessed at CMM Level 4
1996
- The Infosys Foundation is established
1995
- Opens first European office in the UK and global development centers at Toronto and Mangalore. Sets up e-Business practice
1994
- Moves corporate headquarters to Electronic City, Bangalore. Opens a development center at Fremont
1993
- Introduces Employee Stock Options (ESOP) program
- Acquires ISO 9001/TickIT certification
- Goes public
1987
- Opens first international office in Boston, US
1983
- Relocates corporate headquarters to Bangalore
1981
- Infosys is established by N. R. Narayana Murthy and six engineers in Pune, India, with an initial capital of US$ 250
- Signs up its first client, Data Basics Corporation, in New York
Alliances
Infosys' services and business solutions are strengthened by alliances with leading technology partners. Our network of alliance and teaming relationships creates business value, reduces implementation risk and accelerates speed-to-market.
We work with our partners to boost their revenue growth, expand market and geographic reach, facilitate sales process, and enhance product and service offerings.
Infosys and alliance partners jointly deliver business solutions that address our clients' business and technology problems. We address specific client needs and develop tools and methods to accelerate the successful deployment of solutions while reducing risk.
In accordance with Infosys' corporate governance model and strategy of transparency, we do not solicit or accept influence or marketing assistance fees from any of our partners. Instead, our relationship focuses on joint investment in solutions, tools, and training.
Global Alliance Partners
The partnership focuses on developing solutions that incorporate Infosys IP and the alliance partners' technology and services. We jointly deliver and market Infosys' solutions to clients across multiple industries and geographies.
Alliance Partners
The partnership focuses on developing solutions that incorporate Infosys IP and the alliance partner's technology. The partner provides training, technical support and technology, enabling Infosys to sell and deliver solutions in a single industry or geography.
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Teaming Partners
The partnership enables a hardware/software/services company, sales agent or a distributor who does not have an alliance with Infosys to partner with us and propose and deliver a solution for a specific customer initiative.
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Microsoft
Infosys is one of Microsoft's global Systems Integration alliance partners.
The Infosys-Microsoft Alliance is built around a shared mission to lower the cost of technology ownership and enhance the value realized by clients from their technology investments.
The Alliance enables the development of leading-edge solutions across various industries. It also provides a suite of modular solution offerings, right from deploying a uniform platform to helping the enterprise collaborate seamlessly. These solutions enable collaboration internally, across enterprise applications, and externally with partners.
Infosys and Microsoft have commitments and investments planned for joint solution development like Accelerated Deployment among others.
Infosys houses a Joint Enterprise Architecture Lab which was inaugurated by Bill Gates. A .NET Center of Excellence (CoE) was established along with Microsoft to conduct research on various aspects of .NET leveraging Infosys' software engineering expertise.
Awards
- Microsoft Partner Award 2006: Winning Customer Experience - Customer Care Express (Call Center) for a Resources Energy and Utilities (REU) client
- Microsoft Partner Award 2006: Winning Customer Initiative - Centralized Lab Management for Clinical Research Org (CRO) for an IHL client
- Microsoft Partner Award 2006: Winning Customer Initiative - ETL Application for Mortgage Banking Operations for a Banking and Capital Markets client
- Computer Reseller News (CRN) "Microsoft" Partner Award 2006: Winning Customer Solution - Customer Information Solution (CIS) for a Resources Energy and Utilities (REU) client
- Finalist of the Microsoft Partner Award 2006: Global Enterprise Partner of the Year
- Microsoft District Partner Award Q2 2006, New England District: Competency Category - Mainframe Migration for a High-Technology and Discrete Manufacturing (HTDM) client
- Microsoft Partner Award 2005: Winning Customer Initiative - Accelerated desktop deployment for BCM client
- Microsoft Partner Award 2005: Winning Customer Initiative - Customer Information Solution for REU client
- Microsoft Enterprise Partner of 2008 for NY Metro District
Testimonials
"I expect this relationship to grow deeper and broader with time. The infrastructure and support that Infosys has dedicated to Microsoft represents its commitment to our continued success."
- Moorthy Uppaluri, Microsoft IT-Global
"Microsoft and Infosys share a commitment to helping customers use technology to improve every area of their business, from process excellence to connecting with customers to responding effectively to the competitive landscape. Microsoft's long-term focus on delivering an integrated, manageable and reliable platform, combined with Infosys' unique delivery model and deep consulting skills, is designed to help customers succeed and grow through increased efficiency, cost savings and business value."
- Steve Ballmer, CEO, Microsoft Corp
Success Stories
Infosys and Microsoft work together to bring value to clients. Our goal is to accelerate the competitive impact for every customer's business and its people. We have delivered solutions with speed, predictability and high value to drive business competitiveness.
Oracle®
As a worldwide Diamond Partner of Oracle® and with the vital experience of handling over 500 large customer engagements, Infosys' Oracle® practice has 25,000 consultants worldwide with more than 20 specializations across the Oracle® product portfolio. Infosys won the Oracle® Titan Partner Award at Oracle® OpenWorld 2010.
We are working closely with Oracle® in key geographies to respond to clients' needs. The cooperation spans:
- Banking and Capital Markets
- Communications, Media and Entertainment
- Energy, Utilities and Services
- Hi-Tech, Discrete and Process Manufacturing
- Insurance and Life Sciences
- Retail and Consumer Packaged Goods
Infosys has over 20 Oracle® Centers of Excellence focusing on a wide range of applications and technologies. In addition, we also have several co-development and joint solutions initiatives.
Awards
- Infosys Honored with Oracle® Titan Partner Award at Oracle® OpenWorld 2010
- Infosys Honored with Oracle® Titan Partner Award at Oracle® OpenWorld 2009
- Infosys Technologies' Siebel Business Process Testing Solution named "Partner Solution Offering of the Year" at HP Software Universe 2009
- Infosys won an award for the "Best Independent Software Vendor (ISV)" for Finacle at Oracle's North America Titan Awards at Oracle® OpenWorld 2008. Additionally, our Age Management solution earned an honorary mention in the Industry Solutions category. The awards recognize innovative solutions and business achievements of partners worldwide, within the Oracle® PartnerNetwork
- Oracle® awarded Infosys with "Applications Product Outstanding ISV" in the Asia Pacific region for influencing applications sale through Finacle. We influenced a significant license sale for Oracle® through our banking product - Finacle. We are the first ISV to integrate Oracle® E-Business Suite (to begin with GL) with the banking product Finacle using Oracle® BPEL 10g
Testimonials
"The synergies between the two companies, together with Infosys' strong business process knowledge and Oracle's product innovation, will result in lower operating costs and improved focus to address the business needs of our Asia Pacific and global customers."
- Derek Williams, Executive Vice President, Oracle® Asia Pacific
Success Stories
Infosys and Oracle® provide consulting services to leading organizations globally. Infosys has successfully executed large Oracle® engagements. We offer solutions and services that provide strategic differentiation and operational superiority.
Awards
Infosys has consistently been honored by clients, industry bodies, media and other influencers. We have won several awards and received recognitions over the past year.
Infosys ranked among the most innovative companies in a Forbes survey, leading technology companies in a report by The Boston Consulting Group and top ten green companies in Newsweek's Green Rankings.
Infosys was voted India's most admired company in The Wall Street Journal Asia 200 every year since 2000. Our corporate governance practices were recognized by The Asset Platinum award and the IR Global Rankings.
Infosys was recognized as a top performing global partner by Procter & Gamble (P&G). We won the Oracle North America Titan Award at the Oracle OpenWorld for three years in a row.
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